Effective Date: 16-05-2025

At techqurecctv.com, we are committed to delivering your security and surveillance products to you quickly, safely, and efficiently. Please read our shipping policy carefully for complete details on how we handle your orders.

1. Shipping Locations

We currently ship to all locations within India.
At this time, international shipping is not available.

2. Order Processing Time

  • All orders are processed within 1-2 business days after receiving full payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Time & Delivery

  • Standard delivery time: 3-7 business days depending on your location.
  • In some remote or special zones, delivery may take slightly longer.
  • You will receive a tracking number via email or SMS once your order has been dispatched.

4. Shipping Charges

  • Free Shipping: On orders above ₹5000.
  • A standard shipping charge of ₹[insert amount] will apply on orders below the free shipping threshold.
  • For bulk or oversized items (e.g. Monitors, DVR-NVR, Power Supply), additional charges may apply depending on weight and size. You will be informed prior to dispatch.

5. Categories Covered

We provide shipping for all our listed categories:

  • Bullet Cameras
  • Dome Cameras
  • WI-FI Cameras
  • Wires
  • Monitors
  • Power Supply Units
  • DVR/NVR Systems
  • Accessories

All items are packaged securely to prevent damage during transit.

6. Order Tracking

  • Once shipped, you can track your order using the tracking number provided.
  • In case of any issues or delays, please contact our customer support team.

7. Delays & Exceptions

  • Delivery delays may occur during peak periods, natural calamities, or unforeseen logistic issues.
  • We are not responsible for delays caused by courier partners but will actively assist you in resolving any concerns.

8. Damaged or Lost Packages

  • If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
  • We will coordinate with the courier service and arrange for a replacement or refund as applicable.

9. Customer Support

For any shipping-related queries, feel free to reach out to us at:

Email: [email protected]
Phone: +91–9310465008 , +91-9213112060
Address: H – No. 45B, Gali No.3, Ganga Vihar, Delhi, – 110094